Clinical Therapy
Always-on support that knows when to bring in a human.
Most of what people bring to Yuna, coaching handles. When it doesn't, Yuna de-escalates in the moment and routes them to a licensed clinician matched to their situation who takes their insurance.
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Yuna isn't therapy. It's a lifeline when traditional support isn't available.
Coaching handles most of what people bring to Yuna. It does not handle all of it, and pretending otherwise is how a wellness app becomes a liability.
So Yuna is built with a floor under it. Risk language triggers a de-escalation response, not a referral form. When someone needs more than AI can provide, Yuna routes them to a licensed professional matched to their situation, with outcome data, who takes their insurance.
What it does
Care that escalates when it has to.
Risk language triggers a response, not a referral
Yuna includes a built-in Safety Protocol. Language that signals risk triggers a de-escalation response in the conversation and surfaces the 988 Lifeline and emergency services in the moment, not in a follow-up email.
Routed to a real clinician
When a need escalates past coaching, Yuna routes to a licensed professional matched to the situation, with outcome data, who takes their insurance.
A coach between sessions
For the employee already in therapy, Yuna is where they practice the techniques and stay on track in the six days they aren't in the room.
Led by clinical psychologists
Dr. Tara Deliberto, PhD, who has run labs at Cornell and Harvard, and Dr. Jennifer Huberty, PhD, former Medical Director at Calm, lead the clinical and research team.
The employee stays in control
Yuna is non-demand and user-led. Anyone can end a session at any point, and nothing is escalated over their head.
Safety architecture that has been measured
Sessions where the safety guardrails activated showed outcomes equivalent to those where they didn't — the protocol protects people without costing them the session. Yuna is SOC 2 Type I certified with Type II in progress, and HIPAA compliant.
How it works
From coaching to clinician, without a cold handoff.
Yuna reads the moment
Behind every conversation Yuna is reading emotional tone and selecting the right clinical response. It is watching for the moment coaching stops being enough.
De-escalate first
The Safety Protocol engages in the conversation itself — grounding, validation, and immediate access to the 988 Lifeline and emergency services.
Matched to licensed care
Yuna routes the employee to a professional matched to their situation, with outcome data, who takes their insurance. No waiting on an intake queue to find out.
5,549
users analysed across 19,079 sessions in 155 countries
0.41–0.42
Cohen's d — effect sizes comparable to in-person interventions
2,000+
clinical research papers citing our co-founder, Dr. Tara Deliberto
“This highly effective and easily accessible solution meets employees with care and clarity, in the moments that matter most.”
Trusted by teams who take care seriously
Questions, answered
What HR and benefits leaders ask us most about clinical safety.
Is Yuna a replacement for therapy?
No. It's not a replacement for therapy, but a safe, privacy-first space with guardrails to protect you. Yuna coaches people through proven techniques in the moment, and connects them to licensed therapists, the 988 Lifeline, and emergency services when a conversation needs more than coaching can offer.
What happens if an employee is in crisis?
Yuna includes a built-in Safety Protocol. Risk language triggers a de-escalation response and provides access to mental health resources such as the 988 Lifeline and emergency services. Sessions where those guardrails activated showed outcomes equivalent to sessions where they didn't, so the protocol protects people without ending the conversation that brought them there.
How do you know the clinical approach works?
We analysed real-world data across 5,549 users and 19,079 sessions in 155 countries using linear mixed-effects models, the statistical standard for longitudinal clinical data. Nearly two-thirds of sessions produce measurable improvement in both mood and stress, with medium effect sizes (Cohen's d = 0.41–0.42, p < .001) comparable to in-person interventions. Our clinical team, led by Dr. Tara Deliberto and Dr. Jennifer Huberty, is running a randomized controlled trial on a 24-month clinical roadmap.
Can't people just use ChatGPT?
ChatGPT is a general-purpose AI that pulls information from across the internet. It has no clinical memory, no therapeutic framework, no safety architecture and no escalation pathways. Yuna was built specifically for mental health, with clinical safety in mind, and Dr. Tara hand-curates the content it uses. Yuna also monitors tone, context, and emotional state to guide conversations safely.