Introduction
Yuna Health (Mindframe, Inc.) (“Yuna Health”, “us”, “we”, or “our”) uses cookies on this website. This cookie policy explains what they are, which ones we use, what they do, how long they last, and how you control them. It supplements our privacy policy, which describes how we handle personal data more generally.
What loads depends on where you visit from. In the European Union, European Economic Area, United Kingdom, and Switzerland, analytics cookies are off by default: until you make a choice in our cookie banner, this website stores nothing on your device at all, and if you decline, the only thing kept is the record of that decision, so we can honour it and stop asking. Everywhere else, analytics cookies are set automatically from your first visit — there is no cookie banner, and currently no way to opt out of them on this website.
This cookie policy applies to our website only. We do not use cookies in the Yuna mobile applications.
Our website is a marketing website. It is not the Yuna app, and the cookies described here do not collect the health, survey, or conversational data you share with Yuna. How that data is handled is covered in our privacy policy.
Contact us
Yuna Health is the controller of personal data processed under this cookie policy. For questions, or to exercise your rights, contact us at support@mindframes.ai.
What Are Cookies?
A cookie is a small text file that a website asks your browser to store on your device. When you return, the browser sends the cookie back, which lets the site recognise your browser, remember your choices, or measure how the site is used.
First-party and third-party cookies
First-party cookies are set under our own domain, yuna.io. Third-party cookies are set under another company’s domain when their code runs on our pages, which lets that company recognise you across other websites where it also operates. Every cookie listed in this policy is first-party.
Session and persistent cookies
A session cookie is deleted when you close your browser. A persistent cookie stays on your device for a set period, or until you delete it. The table below gives the actual lifetime of each cookie we use.
Similar technologies
Cookies are not the only way information can be stored or read on your device. Alongside them:
- Browser storage — we keep the same identifier described below in your browser’s local storage as well as in a cookie, so it survives if one is cleared without the other. In the EU, EEA, UK, and Switzerland this is written only if you accept analytics; everywhere else it is written automatically from your first visit. Clearing your browsing data removes it.
- Session recording — where analytics cookies are active, we record how pages are used, including clicks, scrolling and mouse movement, so we can see where the site is confusing. It captures interaction with the page, not your screen and not what you type into form fields.
- Server log files — records our infrastructure keeps of requests to the site, including IP address, browser type, and the pages requested. These exist regardless of your cookie choice, because a server cannot deliver a page without them.
Where these technologies process personal data, we treat them the same way as cookies, and the controls described below apply to them.
What Categories Of Cookies Do You Use?
Strictly necessary
One cookie, and only one: the record of your own cookie choice. We set it only for visitors in the EU, EEA, UK, or Switzerland, where a choice exists to record — without it we could not remember that you declined, and the banner would return on every page. We rely on our legitimate interest in honouring your choice for this cookie, so it is not itself subject to consent. Outside those regions we don’t set this cookie, because there is no choice to record.
Analytics
Tells us how the website is used — which pages are visited, how visitors arrive, where they run into trouble, and how the site performs. We use it to understand and improve the site. In the EU, EEA, UK, and Switzerland, these cookies are set only if you accept them, and you can withdraw that at any time. Everywhere else, they are set automatically from your first visit, and there is currently no way to opt out of them on this website.
What we do not use
We do not use advertising or targeting cookies on this website. We do not use cookies to build an advertising profile of you, and we do not share your browsing here with advertising networks. Providers we previously used for those purposes have been removed.
Which Cookies Do You Use?
The complete inventory. Which of these are actually set on your device depends on your region — see “What Categories Of Cookies Do You Use?” above. Durations are the lifetime set when a cookie is first written; a cookie may be refreshed and its lifetime extended on a later visit. We review this list periodically, and it may not reflect a provider’s most recent change until we next do so.
| Cookie | Category | Provider | Duration | Purpose |
|---|
yuna_consent | Strictly necessary | Yuna Health | 180 days | Records which cookie categories you accepted or declined, so your choice is honoured and you are not asked again. Only set for visitors in the EU, EEA, UK, or Switzerland. |
_ga | Analytics | Google Analytics | 400 days | Assigns a random identifier to your browser so repeat visits can be counted as one visitor. |
_ga_9RQJR808E6 | Analytics | Google Analytics | 400 days | Holds session state for our Google Analytics property. |
ph_…_posthog | Analytics | PostHog | 365 days | Identifies your browser to PostHog so activity can be grouped into a session and across visits. The full name includes our PostHog project identifier. |
In the EU, EEA, UK, and Switzerland: before you make a choice, none of these exist. If you decline, only yuna_consent is written and our pages contact no one. If you accept analytics, the three analytics cookies are written and our pages contact Google (googletagmanager.com, google-analytics.com) and PostHog (eu.i.posthog.com). Everywhere else, the three analytics cookies are written automatically from your first visit, and our pages contact Google and PostHog immediately — there is no banner, no choice, and no yuna_consent cookie.
How Can I Control Cookies?
Our cookie settings
If you’re visiting from the EU, EEA, UK, or Switzerland: the first time you visit, a banner asks what you allow. You can accept everything, decline everything, or open “Manage settings” and choose by category. To change your mind later, use the Cookie Preferences link in the footer of any page — it reopens the same panel. Saving a new choice reloads the page and removes the cookies for any category you have just declined. If you’re visiting from anywhere else, there is no cookie banner and no cookie-preferences control on this website — analytics cookies are set automatically, and there is currently no way to turn them off here.
For EU, EEA, UK, and Switzerland visitors, your choice is stored in the yuna_consent cookie for 180 days, after which we ask again. Clearing your cookies also clears that record, so the banner reappears. This paragraph does not apply outside those regions, where no such cookie is set.
Your browser
Every major browser lets you block cookies, block third-party cookies specifically, delete cookies already stored, and clear local storage. These controls are usually found under privacy or site settings, and your browser’s help pages describe them for your version. Many browsers also offer a private or incognito mode that discards cookies when you close the window. Because these settings are per browser and per device, you will need to apply them everywhere you browse.
Do Not Track
Do Not Track (DNT) is a preference some browsers can send to every site they visit. We do not currently act on that signal on this website. In the EU, EEA, UK, and Switzerland, declining analytics in our own cookie banner is the more complete control, since it covers every provider listed above. Outside those regions, DNT has no effect here; your browser’s own cookie-blocking controls, described above, are the way to manage this from your side. The preference does not apply to our mobile applications, which do not use cookies.
Opting out directly
Our analytics provider publishes its own opt-out browser add-on, which applies across every site using that provider rather than ours alone, regardless of your region. It is operated by that provider, not by us, and we cannot guarantee its availability.
Withdrawing consent
If you’re visiting from the EU, EEA, UK, or Switzerland, you can withdraw consent at any time through the Cookie Preferences link, or by contacting us at support@mindframes.ai; withdrawing does not affect processing that already took place while consent was in force. Outside those regions, no consent was collected in the first place, so there is nothing to withdraw through this website — you can still contact us at support@mindframes.ai with any concerns, or use your browser’s own controls described above.
Transfers & Your Rights
Where the data goes
Our PostHog instance is hosted in the European Union. Google Analytics is operated by Google, and information collected by its cookies may be transferred to and processed in the United States. In either case information may be transferred to, stored in, and processed in a country other than the one you live in, which may have different data protection laws. Where we transfer personal data originating in the European Economic Area, Switzerland, or the United Kingdom to a country that has not been found to provide an adequate level of protection, one of the safeguards we may rely on is the EU Standard Contractual Clauses.
Your rights
Anyone can access, correct, or delete their personal data regardless of where they live. Under certain data protection laws you may also have the right to obtain a copy of your data, to have it corrected or erased, to restrict or object to how we process it, and to receive it in a portable format. These rights, and how to exercise them, are set out in full in our privacy policy. To make a request, contact us at support@mindframes.ai.
If your personal data is subject to the data protection laws of the European Economic Area, Switzerland, or the United Kingdom, you also have the right to complain to the competent supervisory authority if you believe our processing breaches applicable law. Our representative for those regions is named in our privacy policy.
